Help and support
We're here to help you
Whether you have questions about using Calmena, need technical help or emergency resources, find all the necessary information here.
Emergency
Need immediate help?
Important
If you are experiencing a severe crisis or having suicidal thoughts, immediately contact emergency services.Calmena does not replace professional medical care.
Crisis hotlines
988 - Suicide & Crisis Lifeline (US) | 116 123 - Samaritans (UK) | Free, 24/7
Medical emergencies
911 (US) | 999 (UK) | 112 (EU) - For life-threatening emergencies
International support
Contact your local emergency services or suicide prevention hotline
Find a helpline in your country
findahelpline.com - International directory of crisis helplines (free)
Technical support
Help using Calmena
Frequently asked questions and user guides for the application.
Getting started guide
How to create your account, configure your preferences and begin your journey.
Using exposures
How to perform exposure exercises, interpret SUDs and track your progress.
Progress journal
Tips for effective journaling, using tags and analyzing your patterns.
Data and privacy
Understand how your data is protected and manage your GDPR export.
Technical issues
Solutions for common bugs, crashes or slowdowns.
Premium subscription
Manage your subscription, access premium features, cancellation.
Professionals
Find a specialized therapist
Professional support
For severe or complex cases, we recommend working with a specialized mental health professional.Association for Behavioral and Cognitive Therapies
CBT therapists
Directory of psychologists and psychiatrists specialized in cognitive behavioral therapy.
Selection criteria
How to choose a qualified therapist with the right skills for emetophobia support.
Insurance and costs
Information about insurance coverage and financial assistance programs.
FAQ Support
Frequently asked questions
Answers to the most common questions about using Calmena.
How do I reset my password?
On the login screen, click "Forgot password". You will receive an email with instructions to reset your password.
Will I lose my data if I uninstall the app?
Your data is stored locally on your device. Make sure to export your data before uninstalling to keep it.
Can I use Calmena without an internet connection?
Yes, all essential features (journal, exposures, relaxation, challenges) work fully offline.
How do I cancel my Premium subscription?
Go to your App Store/Google Play account settings or contact us directly at contact@calmena.app.
The app won't launch, what should I do?
Try restarting your phone, check that you have the latest version, and free up some storage space. If the problem persists, contact us.
Can I share my data with my therapist?
Yes, you can export your data as a PDF from the app settings to share with your healthcare professional.
Contact us
A question? A technical issue? Our team will get back to you quickly.
Write to us directly
For any question, suggestion or technical issue, contact us by email:
contact@calmena.appWe are committed to responding within 48 business hours.
For medical emergencies, contact emergency services.
Technical support
Installation issues, bugs, questions about features
Suggestions
Improvement ideas, new features, feedback
General questions
Information about the app, CBT methods, Premium subscription
Resources
Useful resources
Going further
Complement your journey with these additional resources validated by our team.Support organizations
Anxiety & Depression Association of America (ADAA): help for people with anxiety disorders and phobias.
Recommended reading
Specialized bibliography on emetophobia and CBT techniques to deepen your knowledge.
Forums and communities
Safe spaces to connect with others affected by emetophobia (moderated).
